Summary
users can report phishing and suspicious email in Outlook. Users can report false positives (good email that was blocked or sent to their Junk Email folder) and false negatives (unwanted email or phishing that was delivered to their Inbox) from Outlook on all platforms using free tools from Microsoft.
Microsoft provides the built-in Report button in supported versions of Outlook on virtually all Outlook platforms for users to report good and bad messages.
Body
- Users can report a message as junk from the Inbox or any email folder other than Junk Email folder.
- Users can report a message as phishing from any email folder.
In a supported version of Outlook, select one or more messages, select Report, and then select Report phishing or Report junk in the dropdown list. For example:
Based on the User reported settings in your organization, the messages are sent to the reporting mailbox, to Microsoft, or both. The following actions are also taken on the reported messages in the mailbox:
- Reported as junk: The messages are moved to the Junk Email folder, and the sender is automatically added to the user's Blocked Senders list.
- Reported as phishing: The messages are deleted.
In a supported version of Outlook, select one or more messages in the Junk Email folder, select Report, and then select Not junk in the dropdown list. For example:
Based on the User reported settings in your organization, the messages are sent to the reporting mailbox, to Microsoft, or both. The messages are also moved out of Junk Email to the Inbox.