Teams Calling: Out of Office or Extended Absence Voicemail

Setting an Out-of-Office or Extended Absence Voicemail Greeting

• Everyone has a pre configured "Out-of-office" greeting that says "<Your name> is currently out of office and may take longer than usual to respond. Please leave a message and they will get back to you as soon as possible"
• To enable the above message to play whenever calls to you go to voicemail you must first turn on "Automatic Replies" via Teams or Outlook

Enabling your out-of-office Voicemail (and automatic email replies):

• Click your profile icon in the top right and then click "Set status message"
• At the bottom of the "Status message" screen, click "Schedule out of office"

• On the next screen you will see settings that look very much like Outlook's "Automatic Replies" tab. That's because it has the exact same function. 

• To enable your Out-of-office voicemail, the toggle switch at the top right must be set to "On" 
• The text boxes are for out-of-office messages from your email. These messages do not change what your out-of-office voicemail says, only your email replies.
• You may also schedule out of office time by checking the "Send replies only during a time period" which will then bring up start and end date fields for you to fill out

Changing your out-of-office voicemail:

• On the Teams app press CTRL+, (comma) to access the settings menu
• When in the settings menu, select "Calls" from the lefthand navigation menu
• To record a voice greeting, click "Record a greeting" and then press 2 on the dialpad to record your "away" message
  • Recording a voice greeting will override your text-to-speech greeting until it is removed
• To edit your text-to-speech greeting, edit the text under "Your custom greeting" in "Manage out-of-office voicemail" 
• Also, be sure that "When Outlook automatic replies are on" is checked