Adding a Shared Mailbox to Outlook

1. In the menu on the left right click on your email address, or click on the three dot sub menu.
2. Click on the Add shared folder or mailbox option.
3. Type in the email of the shared mailbox and click the add button.
4. You should see your shared mailboxes in the folder named Shared with me. Usually listed at the bottom of all of your mailbox folders.

In the web client version of Outlook, you will not see your shared mailboxes. You will have to open them separately.

1. In the upper right corner you should see your name, and your icon (either your initials in a colored circle or the picture you have for your account). Make sure this is your name for your email account and not the icon or name for your web browser account.
   
   
   
   Click on your name and you should get a dropdown menu.
2. Click on the link to Open another mailbox.
3. Type in the name of the shared mailbox and click Open.
4. This will open a new tab of the shared mailbox in Outlook for the web.

1. Click on File in the top menu.
2. On the page that opens up, click on the Account Settings button, then click the Account Settings… option.
3. In the pop-up window, make sure your email account is selected, then click the Change… button.
4. On the next pop-up window click on the More Settings button.
5. On the next pop-up window click on the Advanced tab, then click on the Add… button.
6. On the next pop-up window enter the email address of the shared mailbox and click OK. (It may take a moment for the window to close)
7. You should now see the shared mailbox listed in the previous window. Click OK on this window.
8. When that window closes. Close the previous window by clicking on the X button in the top right corner You do NOT need to click the Next button. (It may take some time for this window to close, depending on the size of the shared mailbox. It could be several minutes.)
9. You can now click Close on the last pop-up window, and you should see the shared mailbox listed in the menu on the left near the bottom of the list of folders.
10. You can click the > to expand the folders of the shared mailbox.